Smartphone Store

CERTIFIED

REFURBISHED

EPELICAN tests and certifies all our products.

EPELICAN Certified Refurbished process entails a rigorous refurbishment process held to the highest quality standards.

 

Our Refurbishment Process is Comprised of Four Main Parts:

Each EPELICAN Certified Refurbished Machine is:

Backed with a free hardware warranty.

Put through a two-stage cleaning process

Processed through a Visual Inspection

Fully tested and reset

Given a final Quality Assurance inspection

Listed on our website

Step 1

Unpack

Step 2

Visual Inspection

Step 3

Hardware Testing

Step 4

Erase Data and Clean

Two-Stage Cleaning Process

Each product goes through a thorough cleaning process. All prior data is securely erased, and a clean copy of the operating system is installed. Every product is then given a thorough external cleaning to ensure an accurate Visual Inspection as well as your satisfaction.

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Visual Inspection

The Visual Inspection process involves a 40-point inspection. Our Certified Technicians inspect equipment for any cosmetic or operational issues. Issues are rare as equipment comes to us guaranteed operational from working environments. Our technicians also perform functionality tests (e.g. testing the hard drive, microphone, speakers, camera, etc.).

Hardware Testing

All equipment goes through a custom process conducting comprehensive hardware testing of:

Storage

Electrical and mechanical systems

Memory

Video graphics

Battery life

Components and sensors

Network interfaces

And much more!

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Repair

In the rare instance equipment fails testing, a JemJem Certified Technician reviews the reported issue and performs the necessary repair. Some products with minor issues are sold in our clearance section. Only products with full functionality are listed in our standard product categories.

Repack

Equipment has passed all testing at this point. In the Repack stage, units are given a final visual inspection, packed, and labeled. Equipment is stored in our Finished Goods warehouse until sold.

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Casual Discussion

REQUEST A QUOTE FOR YOUR DEVICES

HOURS OF OPERATION

Mon-Thu: 8AM to 4PM

Friday: 8AM to 4PM

Sat-Sun: Closed

contact us

949-398-2620

hello@epelican.com

17302 Daimler st,Ste A,Irvine CA 92614

© 2021 ePelican. All rights reserved