CERTIFIED
REFURBISHED
EPELICAN tests and certifies all our products.
EPELICAN Certified Refurbished process entails a rigorous refurbishment process held to the highest quality standards.
Our Refurbishment Process is Comprised of Four Main Parts:
Each EPELICAN Certified Refurbished Machine is:
Backed with a free hardware warranty.
Put through a two-stage cleaning process
Processed through a Visual Inspection
Given a final Quality Assurance inspection
Listed on our website
Step 1
Unpack
Step 2
Visual Inspection
Step 3
Hardware Testing
Step 4
Erase Data and Clean
Two-Stage Cleaning Process
Each product goes through a thorough cleaning process. All prior data is securely erased, and a clean copy of the operating system is installed. Every product is then given a thorough external cleaning to ensure an accurate Visual Inspection as well as your satisfaction.
Visual Inspection
The Visual Inspection process involves a 40-point inspection. Our Certified Technicians inspect equipment for any cosmetic or operational issues. Issues are rare as equipment comes to us guaranteed operational from working environments. Our technicians also perform functionality tests (e.g. testing the hard drive, microphone, speakers, camera, etc.).
Hardware Testing
All equipment goes through a custom process conducting comprehensive hardware testing of:
Storage
Electrical and mechanical systems
Memory
Video graphics
Battery life
Components and sensors
Network interfaces
And much more!
Repair
In the rare instance equipment fails testing, a JemJem Certified Technician reviews the reported issue and performs the necessary repair. Some products with minor issues are sold in our clearance section. Only products with full functionality are listed in our standard product categories.
Repack
Equipment has passed all testing at this point. In the Repack stage, units are given a final visual inspection, packed, and labeled. Equipment is stored in our Finished Goods warehouse until sold.
